Refund Policy

Platform Payment Policy

Client accounts can access EDIVIC without paying commission to the platform. Editors may need to purchase an EDIVIC subscription plan to access premium editor-side platform features such as proposals, messaging, and work actions.

EDIVIC does not charge commission on editor earnings. Subscription fees are platform access charges and do not guarantee projects, clients, earnings, or business success.

Subscription Refund Rules

Editor subscription payments are generally non-refundable once platform access is activated. Refunds will NOT be provided in the following situations:

• The editor does not receive projects
• A client does not contact the editor
• The editor is dissatisfied with platform results
• The editor profile or demo videos are low quality
• The editor fails to improve their portfolio
• The user stops using the platform

Marketplace Responsibility

EDIVIC only connects editors and clients.

EDIVIC is not responsible for:

• Client payment disputes
• Project disagreements
• Late payments
• Financial losses
• Work quality disputes

Safety Recommendation

Editors are strongly advised to:

• Take payment before final video delivery
• Use watermark previews before payment
• Verify clients before starting work

Policy Updates

EDIVIC reserves the right to update or modify this Refund Policy at any time without prior notice.